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eWorldCompanies Anti-Spam Policy
Introduction
eWorldCompanies, Inc. has zero tolerance for anyone using its products
and services or marketing them to use Unsolicited Broadcast Email and
Unsolicited Commercial Email (“UBE/UCE”), commonly known as “spam”).
All spam complaints are taken seriously. Spam is an unethical form of
Internet advertising and is illegal. eWorldCompanies, Inc. is committed
to protecting valid email senders using our products and services and
also marketing them by using all measures possible to eliminate
spammers for the ultimate benefit of all.
Definition
eWorldCompanies, Inc. defines spam as unsolicited email that is
sent to addresses that do not affirmatively and verifiably request such
material from that specific sender, including but not limited to,
advertising, surveys, information pieces, third party spamming, website
addresses, sales, and auctions.
- Many email lists obtained from third parties are culled from
Internet web sites, domain registrations, and other non opt-in sources.
The use of such lists is considered spam.
- Posting messages to Usenet or News Group groups that explicitly
forbid the posting of commercial solicitations or solicitations not
pertaining to their content is spam.
- Buying a list of emails from a third party and, individually or in bulk, emailing them is considered spam.
- Sending to a list of email addresses that comes to you via a chain letter or advertising is spam.
- Sending to recipients who have opted out in order to prevent solicitation is spam.
- Hiring a company to email to a list of people that did not
specifically request to receive your information beforehand is
considered spam.
- Advertising on Free For All (FFA) sites is not permitted for
promoting or using any eWorldCompanies, Inc. products or services. Any
complaints generated from advertising with FFA programs will be treated
as spam.
- All emails regarding eWorldCompanies, Inc. must have an opt out
feature. eWorldCompanies, Inc.'s products contain this feature
including physical address, which is required by the current spam law,
but this opt out feature must also be on marketing emails, including
physical address, and if a recipient opts out, they must be removed
immediately.
Emailing through double opt-in list providers is NOT considered spam.
Double opt-in means that not only did the potential recipients request
to be emailed, they verified it by approving the request a second time.
Furthermore, if you use a double opt-in list, you must also obtain from
the provider the IP address of the requester, the date and time they
requested the first and second opt in, and the specific website address
or email from which the opt in was generated.
If you use a double opt-in provider, the following rules must be followed:
- The email addresses obtained by the third party must be strictly
opt-in and follow all eWorldCompanies, Inc. policies regarding opt-in
email list collection.
- The third party assembling the email list must make a clear
disclosure stating that recipients' emailaddresses are provided to
others.
- The third party must be able to provide documentation regarding
the validity of the addresses in case of an unsolicited email
complaint.
- Any messages sent to addresses obtained from a third party must
contain an opt-out link and also a physical address, per the current
spam law.
- The content of messages sent to addresses from a third party list
must be consistent with the disclosure made to the recipients upon
initial provision of the email address.
- You are fully responsible for any third party's adherence to
eWorldCompanies, Inc. policies for lists that you obtain and use with
our products and services or marketing. Any violation of
eWorldCompanies, Inc. policies by third parties will be perceived as
violations by you, and you will be subject to your account being
suspended, termination, and penalty fees assessed accordingly.
The Policy
- eWorldCompanies, Inc.'s Affiliates and customers are prohibited
from sending spam. eWorldCompanies, Inc. does not allow their products
and services to be used for sending spam or marketed through spam.
Email senders are required to maintain records that verify, on a
case-by-case basis, that explicit affirmative permission was obtained
from recipients before mailing. Records should include the date of opt
in, full names, and any other data, such as phone numbers and addresses
that will further validate the request for emailing is legitimate. Lack
of such records can be considered, at eWorldMCompanies, Inc.'s sole
discretion, proof that permission was not obtained.
- eWorldCompanies, Inc.'s Affiliates and customers are responsible
for ensuring that they abide by this policy. eWorldCompanies, Inc.'s
Affiliates and customers will be held responsible for all traffic sent
via their eWorldCompanies, Inc. products or services. Affiliates and
customers are also responsible for ensuring that they do not advertise
or promote eWorldCompanies, Inc. through spam.
- eWorldCompanies, Inc. may charge a monetary fine of $10,000 or more
per valid spam complaint of which eWorldCompanies, Inc. is notified.
The account may also be terminated and the Affiliate or customer may
lose access to all products and services without refund.
- If eWorldMCompanies, Inc. receives a complaint, it will be
forwarded to the Affiliate or customer for a response and complete
resolution. If within twenty-four (24) hours, there is no response
indicating complete resolution, eWorldCompanies, Inc. may suspend the
product or service until eWorldCompanies, Inc. is convinced that the
problem is resolved and preventative measures have been implemented to
prevent the violation from recurring. If eWorldCompanies, Inc. receives
repeated complaints indicating that a problem has not been resolved,
eWorldCompanies, Inc. may terminate the product or service, in its sole
discretion, to the Affiliate or customer involved in the spam
complaint.
- eWorldCompanies, Inc. products and services may be used only for
lawful purposes. Affiliates and customers may not use eWorldCompanies,
Inc. products and services to transmit, distribute or store material
(a) in violation of any applicable law, (b) in a manner that will
infringe upon the copyright, trademark, trade secret or other
intellectual property rights of others or the privacy, publicity or
other personal rights of others, or (c) that is obscene,
discriminatory, threatening, abusive, hateful or controversial.
- eWorldCompanies, Inc. performs random audits by sending emails to
recipients in various lists at random times. If an audit reveals
recipients with no prior knowledge of opting in, eWorldCompanies, Inc.
will suspend the user's account until the issue is resolved and, if it
is determined that the user has violated eWorldCompanies, Inc.'s spam
policy, then the user will be subject to account termination without
refund.
- When a user learns of invalid email addresses on their lists, the
email addresses must be removed immediately from the lists. ISPs
monitor emails to invalid email addresses and will suspect spam if
numerous emails are sent to invalid email addresses.
What Does This Mean?
- You must provide us with current contact information for us to notify you regarding compliance with these provisions.
- You must educate your Affiliates and customers about spam to ensure compliance with these provisions.
- You must promptly investigate and satisfactorily deal with any spam complaints forwarded to you.
- When using a mailing list, you must confirm that the recipients on
the mailing lists have requested or otherwise affirmatively accepted
receipt of any materials to be sent by you.
- Tips on handling mailing lists:
- Only add people to your contact manager,newsletter, or autoresponder lists whohave specifically requested to be added.
- Include a removal link in all emails and your physical address, which is now required by the current spam law.
- Promptly delete people from any and all email lists when asked.
- Do not buy lists from email spam ads you receive from services that
do not have a real working return email address in the sender’s field.
- Before purchasing a list, make sure you can call the list provider
and talk to a real person. Do NOT buy lists from providers who cannot
adhere to eWorldCompanies, Inc.'s policies.
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